This is a time of dramatic upheaval in the telephony industry. The questions being asked by users and the claims being made by vendors truly have the industry in turmoil. The one thing that hasn’t changed is that organizations of all sizes need phone systems to run their operations.

The pandemic has expedited cloud migration timelines, and IT administrators have had to accomplish gargantuan tasks in record time, such as moving workflows to the cloud, securing company devices, and ensuring 24/7 data access. As the cloud becomes an increasingly pivotal part of business operations, Microsoft continues to improve the Microsoft 365 Apps admin center […]