Client Support Services

Client Access:  http://support.lanairgroup.com
Use the Customer Portal for the following:
Remote Access:   http://msp.lanairgroup.com
Live Remote Assistance*  How it works



*requires assistance from a Lanair support technician to use this service.
Please call 877.LANAIR1 (877.526.2471) to reach one.




Phone:
877-LANAIR1
(877-526-2471)

Email:
start@lanairgroup.com
 
 



 





The LANAIR Group, LLC. has created this statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website: www.lanairgroup.com We use your IP address to help diagnose problems with our server and to administer our website. We are committed to maintaining the trust and confidence of each client and visitor who visits our web site. We are fully committed to ensuring the security of the data we collect from you, and we take every action to protect your privacy at all times. Because your privacy is so important, The LANAIR Group, LLC. will not sell, rent or trade your personal information at any time.

The following describes our privacy practices and the uses of our information gathering through this web site.

Because your privacy is important to us, The LANAIR Group, LLC. conducts its web site business under the following privacy standards:

1. Your Information is Secure
All the information you provide us through this web site is considered confidential. Information submitted through forms is stored in a secure database and used only by The LANAIR Group, LLC. The LANAIR Group, LLC. assumes no responsibility for the privacy of sites linked to or from www.lanairgroup.com.

2. Information Accessibility Pertaining to Legal Requirement
The LANAIR Group, LLC. will not modify, or otherwise divulge the information you provide. It will be used strictly within the confines of The LANAIR Group, LLC. for business purposes only. None of the information you provide us with is divulged with exception for circumstances where we would be required to conform to legal requirements or comply with legal process.

3. Use of Cookies and other Data Collection Methods
The LANAIR Group, LLC. reserves the right to use "cookies" (small data elements stored on the user's system by a web site) to store and retrieve information. This information is used to enhance the visitor's experience and improve our site content and design. You may set your browser to warn you before accepting cookies, should you wish. (Please refer to your browser documentation for more information.)

4. Personal Information
Our site's registration form requires users to give us contact information (name, address, phone number and e-mail address), we do not ask for financial information. We use customer contact information from the registration form to send the user information about our company and to answer any comments and questions you may have about our services. A customer's contact information is also used to contact the visitor when necessary. The LANAIR Group, LLC. does not sell the submitted information.

5. Changes/amendments to Our Privacy Policy
If we make any material changes to the way we use your personal information, we will update this policy and notify users via email.

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